Use this worksheet to help process a recent crisis, gain clarity, and strengthen your resilience.

1. Crisis Summary

• Date of Incident:
• Brief Description of the Crisis:
• What triggered the crisis?
• Who was affected?

2. Initial Response

• How did you first become aware of the situation?
• What actions were taken in the first 24–72 hours?
• Who was involved in the initial response?
• What went well during this stage?
• What didn’t go as planned?

3. Communication

• Who needed to be informed?
• How was communication handled (internally and externally)?
• What were the outcomes of your communication strategy?
• Were there any misunderstandings or breakdowns in messaging?

4. Emotional and Relational Impact

• How did the crisis affect you emotionally?
• How did it impact your relationships (team, family, community)?
• What support systems were available?

5. Spiritual or Personal Reflection

• Where did you see growth or breakthrough during this situation?
• What belief, value, or principle anchored you?
• Did the crisis shift your mindset or coaching goals in any way?

6. Lessons Learned

• What insights or takeaways emerged from this experience?
• What would you do differently next time?
• What gaps in preparation or resources did the crisis reveal?

7. Future Action Plan

• What needs to be put in place to better prepare for future crises?
• Who needs to be trained or informed?
• What systems or safeguards need strengthening?

Download this worksheet HERE.