Privacy policy

Last Updated: 8/18/25

At PastorKels.com, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase from our store, or engage with our coaching and mentorship services. By using our website, you agree to the terms outlined below.

1. Information We Collect

When you interact with our site, we may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, billing/shipping address, and payment details when you make a purchase or sign up for a program.

  • Account Information: if you create an account, we collect login credentials and profile details.

  • Communications: emails, messages, or inquiries you send us.

  • Technical Information: IP address, browser type, device information, and cookies to improve your browsing experience.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders, subscriptions, or mentorship bookings.

  • Provide access to digital downloads, memberships, or coaching programs.

  • Send you important updates, confirmations, and customer support messages.

  • Share newsletters, devotionals, or promotional offers (with your consent).

  • Improve our website, services, and overall customer experience.

  • Comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We respect your privacy. We do not sell your personal information. We may share your data only in the following limited situations:

  • With service providers (such as Shopify, payment processors, Acuity Scheduling, Vimeo, or email providers like Klaviyo) to help us operate the website and deliver services.

  • When required by law or legal proceedings.

  • In connection with a business transfer, such as a merger, sale, or restructuring.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active.

  • Understand visitor behavior and improve site performance.

  • Personalize your experience.

You can manage or disable cookies through your browser settings, though some features may not work properly without them.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access. However, no method of online transmission or storage is 100% secure.

6. Your Rights

Depending on your location (for example, under GDPR or CCPA), you may have rights to:

  • Access, update, or delete your personal data.

  • Opt-out of marketing communications at any time by clicking “unsubscribe” in our emails.

  • Request a copy of the data we hold about you.

To exercise your rights, please contact us using the information below.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect information from children.

8. Third-Party Links

Our website may include links to third-party websites (e.g., blogs, resources, or partners). We are not responsible for their privacy practices, and we encourage you to read their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy, or to exercise your data rights, please contact us:

Pastor Kels
Email: support@pastorkels.com
Website: https://www.pastorkels.com